Last updated: June 2026
This page explains how Pura Vida Grill ("we", "us", "the restaurant") handles the information you provide when using our website, placing an online order, or requesting a reservation.
By using our website or submitting a form, you agree to the practices described here.
When you place an order, request a reservation, or sign up for offers through our website, we collect:
We do not collect or store payment card details on this website. You can pay in cash when you pick up your order, or choose online payment, which is processed by a secure third-party payment provider. We never see or store your full card information.
We use the information you provide exclusively to:
We will never use your information for marketing purposes without your consent, and we will never sell your data to third parties.
Text messaging: By providing your phone number, you agree to receive text messages (SMS) and/or WhatsApp messages about your order or reservation. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for assistance.
Order and reservation requests are transmitted securely to our order notification system — operated through a trusted third-party automation service — and delivered to our team by text message or WhatsApp. We retain this information only as long as necessary to fulfill your order or reservation and keep basic records.
We do not store your information in any public database or share it outside of the restaurant's operations team.
Online orders placed through our website are for pickup only. We do not offer delivery at this time.
Reservations submitted through our website are requests — not confirmed bookings. We will contact you by phone to confirm availability.
In case of technical issues with online ordering, please call us directly at (407) 561-2030.
You have the right to:
To exercise any of these rights, contact us using the information below.
If you have any questions about these terms or how we handle your information, reach out to us directly:
